RERA grievances and Redressal
Addressing Grievances and Complaints-
All state RERA are instructed to form their own Appellate Tribunal which resolves the stakes and claims of the different conflicting parties in the real estate transaction.
RERA Act states that all the Appellate Tribunals under state regulators address and resolve all the grievances and complaints within 60 days from the date of filing. Hence ensuring a speedy solution to all problems as time is very critical in real estate projects.
Few commonly asked question regarding Grievances and Complaints are-
When can you file a complaint under RERA?
- When an advertised or promoted project is not registered under state RERA.
- Cases of providing wrong or distorted information regarding a project, builder, promoter or agent on state RERA’s website.
- Builder or promoter using super built up area for pricing his inventory.
- When the builder changes the building plan without two third consent of all the allottees in the project.
- Delayed delivery in possession of the project from promised timeline.
- Structural defects in the project within 5 years of possession.
- Breach of any provision by builder, promoter or agent as set by state RERA authority.
Filing a RERA complaint-
If you feel that any builder, promoter or agent is adapting any practices that are against the guidelines listed down by the state RERA authority then you can file a complaint against them.Appellate Tribunal of every state has a set format mentioned on their State RERA website. This can be done online or offline as per your convenience.
The complainant must provide:
- Details of the applicant and litigant.
- Information of Disputed Project: RERA Registration number and address.
- Brief summary of complaint – statement, facts and grounds of claim.
- Details about any prior Solutions or Resolutions between the parties.
RERA aims at providing quick and fair solutions to the addressed grievances by being completely transparent.
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